CUSTOMER SUCCESS EXECUTIVE

access_time Fulltime   -   location_on Amsterdam


Solutions 4 Delivery builds smart and innovative software for Quick Service Restaurants (QSR) delivery businesses to enhance efficient growth. Our team builds and services a beautiful product based on the newest technologies, consisting of a wide variety of functionalities and innocative modules. 

We are looking for a Customer Success Executive, whose main tasks are to execute and support the process from the start of the implementation until account management of our customers, with the main goal of making them fans of the products we offer! 


JOB DESCRIPTION

Our customer success team delivers our success to our partners. Providing them with the best service and advices. We don’t stand face to face, we sit next to them. Making the implementation and use of our products a success throughout the partner’s chain. The Customer Success Executive supports the implementation plan, helping in the creation of content, installing the software on-site and training of personnel of our international customers.  As well, the Customer Success Executive handles second line support tickets on a daily basis to provide our partners with the best possible support. Helping our partners succeed to take advantage of the limitless digital opportunities, communicating how S4D will help them grow. Helping us to deliver to our promise!

 

WHAT DO YOU DELIVER?

  • HBO-level education, unless you have had a bizarre passion for pizza for a long time
  • Energy and a pro-active attitude
  • English proficiency (at least Louis van Gaal level)
  • You have more digital knowledge than your mother (in-law)
  • You'd rather be tired than lazy
  • Stress-resistance
  • Pre: Experience in the food delivery branch

 

THE COMPANY

We are an ambitious team that is rapidly developing itself from a start-up into a multinational scale-up. Providing SaaS including all digital ingredients to big QSR chains, we are working on becoming the number 1 in our market.

Hollands' biggest pizzamaker was our first client and we now offer our products to customers all over Europe. And that's only a start as we will soon move into new continents!

We have a beautiful spacious office close to Amsterdam and an office in Katowice, near Krakow in Poland!

Are you interested? Apply below!

 

 

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